01782 715725

mon-fri: 9am - 5:30pm

37 Marsh Parade

Newcastle-under-Lyme, ST5 1BT

About Rory Mack Associates

Rory Mack Associates is a dedicated team of commercial property consultants, Chartered Surveyors and commercial estate agents based in Newcastle under Lyme, Staffordshire. We serve the neighbouring areas of Stoke on Trent, Stafford, Crewe, North Staffordshire and Cheshire.

Our team of commercial property consultants and surveyors offer a full range of property services including:

We provide a personal service and add value to our clients’ objectives. We pride ourselves on transparency and good old fashioned customer service which ensures our clients keep coming back, and most importantly, recommend us to their friends and colleagues.

Our team of Chartered Surveyors includes RICS Registered Valuers and the firm is regulated by the Royal Institution of Chartered Surveyors (RICS). To enquire about our services in more detail please contact us to speak to a member of our team.

RMA frontage

The Team

Stephen Gallet, BSc (Hons) MRICS

RICS Registered Valuer - Managing Director

I originally joined Rory Mack Associates in October 1997, at which time the company was only 5 years old. Fresh out of Staffordshire University with a BSc (Hons) in Valuation Surveying, I quickly developed an interest and passion for commercial estate agency and continue to deal with all aspects of the department to this day and oversee the agency team and its performance.

In June 2003, I became a Member of the Royal Institution of Chartered Surveyors (MRICS), and in 2005 acquired ownership of the firm by means of an MBA from the then owner and founder, Rory Mack.

Born in Alsager and having spent many of my former years in the rural village of Woore on the Staffordshire/Cheshire borders, I've always lived locally and now live in the house that the artistically acclaimed Arnold Machin OBE resided at on The Villas, in Stoke.

Paul Tomkinson, BSc (Hons) MRICS

RICS Registered Valuer - Professional Services Director

I am a Chartered Surveyor and RICS Registered Valuer with over 28 years of experience and joined RMA in 2008, having worked locally before in both private practise as well as the National Coal Board, British Waterways and Stoke on Trent City Council.

In my current role, covering predominantly North Staffordshire and South Cheshire, I undertake commercial and residential valuations for secured lending purposes, private valuations for the acquisition or disposal of property, capital gains tax calculations, inheritance taxation valuations, valuations for company accounts, development appraisals, pension fund valuations and valuations for the court for both matrimonial and retrospective valuation purposes. In addition I undertake valuations of schools for local authorities, for asset valuation and insurance reinstatement purposes.

Kirsty Thorley BA (Hons), AssocRICS

Property Management - Director

I am a member of the property management department. My day to day activity involves liaising with commercial and residential landlords and their tenants, within an extensive property portfolio spanning Staffordshire and South Cheshire. I also oversee maintenance and refurbishment projects and statutory compliance issues with all the properties. If you have an enquiry about commercial or residential property management and would like to know more about the benefits to you, what is involved and, most importantly, how to make the most of your property then please contact me with your enquiry and I will be happy to help.

Staffordshire has been my home for life. I’ve moved around from Cheadle where I attended school, Uttoxeter during my university years and now resides in Light Oaks.

Jane Vasey

Property Management

I am a member of the property management department. My day to day activity involves liaising with commercial and residential landlords and their tenants, within an extensive property studio spanning Staffordshire and South Cheshire. I also oversee maintenance and refurbishment projects and statutory compliance issues with all the properties. My life outside of work is very much family and good friends orientated, I enjoy eating out, weekends away, holidaying and Gin tasting!

Mark Bickerstaffe, MSc (Hons)

Building Surveyor

I am a building surveyor responsible for providing Home Buyers Surveys and Building Surveys on residential property where purchasers require an independent summary of the condition of the property with an emphasis on finding and explaining any faults.

I act direct for the client homebuyer and not a mortgage company which ensures that my duty of car is other purchase. Once my report is issued I'm available to discuss any particular concerns with the client.

In addition, I also prepare condition reports for commercial property, particularly for dilapidation claims and lease negotiations by way of schedule of condition.

I have a Master's Degree in Commericial Building Surveying and am studying toward RICS qualification.

If you have any queries about the survey of a residential or commercial property then I would always be happy to receive your call.

Danielle Thompson

Property Manager

I am a member of the Property Management department; my day-to-day duties include liaising with the landlord and tenant/s for both, commercial and residential properties and managing commercial Service Charge accounts. I joined Rory Mack Associates in September 2020, prior to this, I have worked within the property industry for over three years, where I have a passion for Property Management. I live local in Newcastle-Under-Lyme and have family and friends in the surrounding areas who I love to spend time with. I also enjoy eating out and long walks with my two dogs.

Megan Beardmore

Property Management Administrator

I am a member of the property management department. My duties involve all aspects of administration including sourcing and liaising with contractors to assign different aspects of works to properties, assisting with enquiries for our properties, organising viewings and supporting new and existing tenants during their move. My life outside of work is very much friend and family oriented, we enjoy eating out and attending local events. I also have a love for hair and beauty which is put into practice most weekends!

Claire Dalton

Property Management Accounts

My role is to cover all aspects of the Property Management Accounts. Creating and sending out all demand invoices and charges to the tenants, reconciling the bank payments received and allocating to the landlord accounts. Processing all purchase invoices and making relevant payments to suppliers. Producing the monthly and quarterly statements to the landlords and producing any VAT reports. Liaising and reporting with the Property Managers to ensure our clients receive an all-round first class service. I have always worked in accounts departments and have completed Sage Accountancy courses and I have qualified AAT to Level 2.

Martin Grainger

Commercial Agency Manager

I am a member of the commercial agency department and undertake a wide range of duties to support our large number of clients, landlords and vendors. I visit all properties that the company takes on and ensure I have the knowledge to pass on to our prospective buyers and tenants. I undertake the viewings in and around Staffordshire and Cheshire and liaise with commercial property owners on a daily basis. The commercial agency department is fast paced and involves numerous valuing, research and due diligence on new and upcoming instructions. Rory Mack Associates prides itself on customer focus, building strong relationships and attention to detail which is something I have dealt with throughout my professional property career.

I have been working in property for over 15 years including roles in sales, valuation, research and media. I live in Staffordshire with my partner and three young children. I enjoy training at my local gym, cooking for my family and watching my youngest play football at the weekend.