01782 715725

mon-fri: 9am - 5:30pm

37 Marsh Parade

Newcastle-under-Lyme, ST5 1BT

About Rory Mack Associates

Rory Mack Associates is a dedicated team of commercial property consultants, Chartered Surveyors and commercial estate agents based in Newcastle under Lyme, Staffordshire. We serve the neighbouring areas of Stoke on Trent, Stafford, Crewe, North Staffordshire and Cheshire.

Our team of commercial property consultants and surveyors offer a full range of property services including:

We provide a personal service and add value to our clients’ objectives. We pride ourselves on transparency and good old fashioned customer service which ensures our clients keep coming back, and most importantly, recommend us to their friends and colleagues.

Our team of Chartered Surveyors includes RICS Registered Valuers and the firm is regulated by the Royal Institution of Chartered Surveyors (RICS). To enquire about our services in more detail please contact us to speak to a member of our team.

RMA frontage

The Team

Stephen Gallet, BSc (Hons) MRICS

RICS Registered Valuer - Managing Director

I originally joined Rory Mack Associates in October 1997, at which time the company was only 5 years old. Fresh out of Staffordshire University with a BSc (Hons) in Valuation Surveying, I quickly developed an interest and passion for commercial estate agency and continue to deal with all aspects of the department to this day and oversee the agency team and its performance.

In June 2003, I became a Member of the Royal Institution of Chartered Surveyors (MRICS), and in 2005 acquired ownership of the firm by means of an MBA from the then owner and founder, Rory Mack.

Born in Alsager and having spent many of my former years in the rural village of Woore on the Staffordshire/Cheshire borders, I've always lived locally and now live in the house that the artistically acclaimed Arnold Machin OBE resided at on The Villas, in Stoke.

Paul Tomkinson, BSc (Hons) MRICS

RICS Registered Valuer - Professional Services Director

I am a Chartered Surveyor and RICS Registered Valuer with over 28 years of experience and joined RMA in 2008, having worked locally before in both private practise as well as the National Coal Board, British Waterways and Stoke on Trent City Council.

In my current role, covering predominantly North Staffordshire and South Cheshire, I undertake commercial and residential valuations for secured lending purposes, private valuations for the acquisition or disposal of property, capital gains tax calculations, inheritance taxation valuations, valuations for company accounts, development appraisals, pension fund valuations and valuations for the court for both matrimonial and retrospective valuation purposes. In addition I undertake valuations of schools for local authorities, for asset valuation and insurance reinstatement purposes.

Kirsty Thorley BA (Hons), AssocRICS

Property Management - Director

I am a member of the property management department. My day to day activity involves liaising with commercial and residential landlords and their tenants, within an extensive property portfolio spanning Staffordshire and South Cheshire. I also oversee maintenance and refurbishment projects and statutory compliance issues with all the properties. If you have an enquiry about commercial or residential property management and would like to know more about the benefits to you, what is involved and, most importantly, how to make the most of your property then please contact me with your enquiry and I will be happy to help.

Staffordshire has been my home for life. I’ve moved around from Cheadle where I attended school, Uttoxeter during my university years and now reside in Bucknall, Stoke on Trent.

Jane Vasey

Property Management

I am a member of the property management department. My day to day activity involves liaising with commercial and residential landlords and their tenants, within an extensive property studio spanning Staffordshire and South Cheshire. I also oversee maintenance and refurbishment projects and statutory compliance issues with all the properties. My life outside of work is very much family and good friends orientated, I enjoy eating out, weekends away, holidaying and Gin tasting!

Luke Whitworth, BSc (Hons)

Property Management

I am a member of the property management department. In my position I cover a range of day to day activities which include communicating with both commercial and residential landlords and tenants. I provide advice to clients looking to invest or diversify their current portfolio in and round the staffordshire area. I liaise with contractors and clients when overseeing various maintenance and building projects as well as carrying out site inspections.

Having made the move from Somerset with Fiancée where we spent the majority of our life, I have fully embraced my professional career in Newcastle under Lyme. I graduated from The Royal Agricultural University with a BSc (Hons) Real Estate and have also obtained a degree in Engineering from Plymouth University.

Dawn Clay

Property Management

My duties involve all aspects of property management administration dealing with residential and commercial clients and tenants including collection of rent, ealing with property management issues producing monthly reports of rents and arrears to the property management coordinators.

I deal with the financial management of the department ensuring all accounts are reconciled and balanced to bank statements.

Before my time with Rory Mack Associates I worked for Marks and Spencer for 35 years enjoying many different job roles during my employment, I first started as a Christmas temp with a 3 month contract and worked on all of the departments, my final role was within the HR team before taking redundancy.

Chris Maydew, BA (Hons) CIM

Commercial – Director

I am a qualified Chartered Marketing specialist. My day to day activity within the business involves client engagement in the commercial estate agency department. If you have an enquiry about commercial property to sell or rent then please contact me for a chat.

I was born and bred in Staffordshire and gained my marketing degree at Staffordshire University. Having spent much of my childhood in Newcastle, I’ve resided around North Staffordshire and Manchester for most of my working life.

Beth Henaghan

Commercial Estate Agency

I am a member of the commercial estate agency department and undertake a wide range of duties to ensure the smooth and effective running of the department to include all aspects of the companies social media marketing. My day to day activities within the business involve client engagement, dealing with incoming enquiries for commercial properties, dealing with incoming enquiries for commercial properties, dealing with the marketing content of social media to include; Facebook, Instagram, Twitter and the RMA website, putting commercial properties onto the open market and removing them once let or sold. I also do viewings on Newcastle based properties and show potential leads, so if you have an enquiry about a commercial property to purchase or to rent then please contact me for a chat.

Born in Cornwall, members of family having jobs down there. When I was only 6 years old my family moved back to Staffordshire, taking me with them, I have and now resided around Staffordshire for my working life.

Mark Bickerstaffe, MSc (Hons)

Building Surveyor

I am a building surveyor responsible for providing Home Buyers Surveys and Building Surveys on residential property where purchasers require an independent summary of the condition of the property with an emphasis on finding and explaining any faults.

I act direct for the client homebuyer and not a mortgage company which ensures that my duty of car is other purchase. Once my report is issued I'm available to discuss any particular concerns with the client.

In addition, I also prepare condition reports for commercial property, particularly for dilapidation claims and lease negotiations by way of schedule of condition.

I have a Master's Degree in Commericial Building Surveying and am studying toward RICS qualification.

If you have any queries about the survey of a residential or commercial property then I would always be happy to receive your call.

Sarah Bellikli


I joined RMA in May 2017 in the position of looking after varied aspects of general administration, credit contract and accounts. I also assist both the commercial agency and property management departments.

Although I originate from the Newcastle area I did spend a period of time living and working in Turkey. This was a big eye opener and cultural shock but definitely a great experience which has created a lot of memories. I realised during my time there, that there was a lot more to Turkey than meets the eye - between the beaches and bustling markets lies a wealth of interesting history and landmarks. Definitely a perfect reason to visit!

In my spare time I enjoy spending time with my children, family & friends as well as participating in running events to raise money for local and national charities.

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