01782 715725

mon-fri: 9am - 5:30pm

37 Marsh Parade

Newcastle-under-Lyme, ST5 1BT

Property Management

Property Management Stoke on Trent, Staffordshire

Property Management Staffordshire & Cheshire

We have a dedicated and pro-active Property Management department providing a bespoke management service to an extensive portfolio of private and corporate clients, looking after commercial and residential property. 

The extent of our property management service can be tailored to meet our clients' requirements and can include:

  • Rent and Service Charge collection
  • Arranging building insurance cover
  • Carrying out routine property inspections
  • Monthly, quarterly and annual accounting including VAT reporting, monthly statements and expenditure
  • Collection of rent arrears
  • Service Charge budget forecasting
  • Organising reactive and planned maintenance
  • Residential lettings including Shorthold Tenancy Agreement, Condition Inventory and lodging deposits with the DPS
  • Landlord compliance including gas safety, electrical safety and legionella risk assessment
  • Health and safety compliance
  • Strategic property investment advice
  • Organise and chair resident and tenant meetings
  • Serving of Statutory notices on behalf of the landlord

As part of our property management service, we look after a wide variety of client landlords, including family Trusts, pension funds, Limited Companies, private landlords and service charge developments. When we carry out property maintenance, we operate with 'approved' contractors, which ensures they are vetted, insured and fully compliant.  Our sophisticated accounting system allows us to produce in depth accounting reports bespoke to our clients' requirements. 

With our knowledge of the property market, we're able to offer an investment strategy and portfolio review. Based on the client's specific investment criteria, this may involve us sourcing new properties for acquisition or disposal through our agency department. Our proactive approach to property management ensures that any re-structuring of a portfolio is in line with our agreed remit. In addition, we offer a project management service for the refurbishment or alteration of a property before it is re-marketed for a new tenant.

In conjunction with our professional services department we'll also include rent reviews, lease renewals, schedules of condition, dilapidations and re-lets as part of our management service to ensure that your investment is always maximised. To discuss your management requirements or for an informal chat with our team about what we can do for you, please call us on 01782 715725 or email enquiries@rorymack.co.uk

Property Management Case Studies:

Case 1:

We were instructed to manage a large family owned property trust comprising of 85 commercial properties and 10 residential properties throughout Staffordshire and South Cheshire. We have full control of every aspect of management, from rent collection to landlord and tenant compliance, and report to the Trust Board every month.

Case 2:

We manage a 30 unit mixed-use commercial building in Stafford which has retail, office and workshop tenants. We have full control of every aspect of management from rent collection to landlord and tenant compliance. We have an active on-site presence which enables us to address any issues immediately.

Case 3:

We actively acquire and manage a portfolio of residential properties in North Staffordshire. Our involvement started with this particular client who, in 2013, was a novice buy to let investor. Since then we have been involved in sourcing properties, overseeing refurbishment programmes and new lettings of the finished accommodation. We now collect rents and manage the portfolio on behalf of the landlord.

We offer property management across Staffordshire, Cheshire and Shropshire including these towns: Leek, Buxton, Congleton, Sandbach, Biddulph, Kidsgrove, Leek, Crewe, Nantwich, Market Drayton, Stafford, Stone, Cheadle, Alton, Eccleshall, Winsford, Stoke-on-Trent, Madeley, Newport, Draycott, Trentham, Shrewsbury, Wem, Telford, Cannock, Holmes Chapel, Middlewich, Northwich, Macclesfield, Newcastle under Lyme.

Rory Mack Associates are an estate agents based in Newcastle under Lyme. We are experts in property management across Staffordshire, Cheshire & Shropshire. We can help you today. Get in touch on 01782 715725!


Let only tenant finders fee is equal to one months rent plus VAT.

When we manage the property, the Tenant finders fee is reduced to £200 plus VAT

Property Management

Our usual fee for full property management services is 10% plus VAT of the rent collected

A discount will be applied to a portfolio with multiple properties or for instructions where the above fee basis applied to the rent collected would be disproportionate to the time required to manage the property. Please contact us for further details.

The Property Ombudsman

We are members of The Property Ombudsman (TPO) for residential property and residential leasehold management.

When we manage the property, the Tenant finders fee is reduced to £200 plus VAT

The Property Ombudsman is a UK government approved organisation which aims to provide better consumer protection for home buyers and sellers, landlords and tenants, by providing independent conflict resolution and raising standards of service in the residential property industry.

Client Money Protection

We are members of Client Money Protection for landlords and tenants.

Client Money Protection is an insurance scheme that protects the rental money that a tenant pays their letting agent to pass onto a landlord. CMP offers protection and peace of mind for both landlords and tenants.

The Deposit Protection Service

We are members of The Deposit Protection Service who keep deposits safe for letting agents, landlords and tenants. The DPS is authorised by the Ministry of Housing, Communities and Local Government to provide tenancy deposit protection in England and Wales.

Royal Institution of Chartered Surveyors

We are members of The Royal Institution of Chartered Surveyors (RICS), the RICS is a professional body that accredits professionals within the land, property, construction, and infrastructure sectors worldwide. We are regularly audited to ensure professional high standards are met and a number of our team hold RICS qualifications within their specialism.

Our Other Services

Get in touch with our team to discuss your requirements, we have the experience & expertise.